摘要: 目前语音增值业务发展迅速,但还缺乏统一的规范。该文设计了一个基于VoiceXML(Voice Extensible Markup Language)的语音增值业务平台的架构,规范了语音增值业务的开发、管理界面,讨论了语音增值业务执行平台和语音增值业务管理平台的功能和结构,着重分析了在此架构上实现业务的几个关键流程,并将此架构和目前IVR(Interactive Voice Response)平台进行了比较。
关键词:
语音增值业务,
VocieXML,
语音增值业务平台,
语音增值业务执行平台,
语音增值业务管理平台
Abstract: At present, voice value-added services (VVAS) are growing sharply, but lack specifications. This paper proposes an architecture for voice value-added service platform (VVSP) based on the VoiceXML, which specifies the development and management interface of VVAS, discusses the function and framework of voice value-added service execution platform (VSEP) and voice value-added service management platform (VSMP), and illustrates several key flows used to implement the services on the architecture. VVSP is compared with current interactive voice response (IVR) platform.
Key words:
Voice valued-added service(VVAS),
VoiceXML,
Voice value-added service platform(VVSP),
Voice value-added service execution platform(VSEP),
Voice value-added service management platform(VSMP)
中图分类号:
王文林;廖建新;王 纯;朱晓民;. 基于VoiceXML的语音增值业务平台的架构设计[J]. 计算机工程, 2007, 33(12): 256-258,.
WANG Wenlin; LIAO Jianxin; WANG Chun; ZHU Xiaomin;. Architecture Design of VoiceXML-based Voice Value-added Service Platform[J]. Computer Engineering, 2007, 33(12): 256-258,.