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计算机工程 ›› 2009, Vol. 35 ›› Issue (13): 261-263,. doi: 10.3969/j.issn.1000-3428.2009.13.090

• 开发研究与设计技术 • 上一篇    下一篇

电子商务物流配送服务水平与客户关系研究

王劲恺1, 2,周华彬3,杨东援1   

  1. (1. 同济大学交通运输工程学院,上海 200092;2. 阿特金斯顾问上海分公司,上海 200001;3. 北上海现代物流园区,上海 200072)
  • 收稿日期:1900-01-01 修回日期:1900-01-01 出版日期:2009-07-05 发布日期:2009-07-05

Study on Electronic Commerce Logistics Distribution Service Level and Client Relationship

WANG Jin-kai1,2, ZHOU Hua-bin3, YANG Dong-yuan1   

  1. (1. School of Transportation Engineering, Tongji University, Shanghai 200092; 2. Atkins Shanghai Co. Ltd., Shanghai 200001; 3. Modern Logistics Park of North Shanghai, Shanghai 200072)
  • Received:1900-01-01 Revised:1900-01-01 Online:2009-07-05 Published:2009-07-05

摘要: 利用多Agent技术为基础的计算实验方法,提出基于Agent的电子物流配送服务商选择结构,建立电子商务物流配送服务商评价选择模型。对电子商务物流配送客户关系中的物流配送服务水平与客户规模关系进行Swarm计算实验模拟,得出物流配送服务水平与客户关系的一般规律。

关键词: Agent技术, 电子商务, 物流配送, 服务水平

Abstract: Electronic commerce logistics distribution service level is uneven. It is a complex process that customer chooses satisfied logistics service provider. This paper constructs Agent-based calculation experiment to simulate the selection process of logistic service provider. It establishes the flow and the frame of electronic commerce logistics distribution performance level appraisal and provider selection. It also establishes the evaluating and selecting model based on multi-Agent with Swarm, and gives an example of relationship between logistics distribution service level and client size.

Key words: Agent technology, electronic commerce, logistics distribution, service level

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