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计算机工程 ›› 2010, Vol. 36 ›› Issue (5): 274-276,. doi: 10.3969/j.issn.1000-3428.2010.05.100

• 开发研究与设计技术 • 上一篇    下一篇

服务台与旅客适时沟通技术

戴 永1,2,王求真1,2,张 欣1   

  1. (1. 湘潭大学信息工程学院,湘潭 411105;2. 湘潭大学智能模式处理研究所,湘潭 411105)
  • 收稿日期:1900-01-01 修回日期:1900-01-01 出版日期:2010-03-05 发布日期:2010-03-05

Technology Timely Communication Between Service Desk and Passengers

DAI Yong1,2, WANG Qiu-zhen1,2, ZHANG Xin1   

  1. (1. College of Information Engineering, Xiangtan University, Xiangtan 411105; 2. Institute of Intelligent Mode Processing, Xiangtan University, Xiangtan 411105)
  • Received:1900-01-01 Revised:1900-01-01 Online:2010-03-05 Published:2010-03-05

摘要: 在宾馆、旅社等场所,服务台与旅客沟通的方式主要依赖于局域电话。局域电话可友好沟通,但难做到适时、准确。为实现沟通适时、准确,基于一机多具结构联网门禁系统,提出根据钥匙识别率实现服务台与旅客适时、准确沟通方法。该方法将沟通内容转换成描述字送往相应锁位机,锁位机依据钥匙识别率将沟通内容通过播音或打印方式适时、准确地告知旅客。结果表明,该技术可实现服务台与旅客沟通适时、准确。

关键词: 适时沟通, 联网门禁, 一机多具, 描述字

Abstract: The communication between service desk and passengers mainly depends on the local telephone in hotels, guest houses and other places. The local phone communication is friendly, but it is not timely and accurate. To achieve timely and accurate communication, this paper proposes a better way according to key recognition rate, which is based on the network entrance guard system of one lower machine with multi-lock. The system converts information into description words and transmits it to the corresponding lock machine, which broadcasts or prints the information for the passenger according to the key recognition rate. Result shows that this way can realize the timely and accurate communication between service desk and passengers.

Key words: timely communication, network entrance guard, one lower machine with multi-lock, description words

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