作者投稿和查稿 主编审稿 专家审稿 编委审稿 远程编辑

计算机工程 ›› 2012, Vol. 38 ›› Issue (16): 270-274. doi: 10.3969/j.issn.1000-3428.2012.16.071

• 开发研究与设计技术 • 上一篇    下一篇

基于观点挖掘的产品可用性建模与评价

易 力1,王丽亚1,2   

  1. (1. 上海交通大学中美物流研究院,上海 200030;2. 上海交通大学工业工程与物流工程系,上海 200240)
  • 收稿日期:2011-11-10 修回日期:2011-12-16 出版日期:2012-08-20 发布日期:2012-08-17
  • 作者简介:易 力(1989-),女,硕士,主研方向:观点挖掘,产品可用性研究;王丽亚,教授、博士生导师
  • 基金资助:
    国家自然科学基金资助项目(71072061, 70932004)

Modeling and Evaluation for Product Usability Based on Opinion Mining

YI Li1, WANG Li-ya1,2   

  1. (1. Sino-US Global Logistics Institute, Shanghai Jiaotong University, Shanghai 200030, China; 2. Department of Industrial Engineering & Logistics Management, Shanghai Jiaotong University, Shanghai 200240, China)
  • Received:2011-11-10 Revised:2011-12-16 Online:2012-08-20 Published:2012-08-17

摘要: 提出基于观点挖掘的产品可用性建模与评价方法。以Web上的产品评论为数据,利用观点挖掘的方法从非结构化评论中抽取结构化数据,选取与可用性相关的产品特征,使用因子分析法提取影响产品可用性的公共因子,建立产品可用性模型。对产品可用性进行评价,结果表明,该方法可以有效地从用户角度发掘产品可用性中存在的缺陷,为产品设计提供依据。

关键词: 观点挖掘, 因子分析, 产品可用性, 词语相似度, Web爬虫, 中文分词

Abstract: A novel product usability modeling and evaluation method based on opinion mining is proposed in this paper. The data is the comments from the Web. Opinion mining is used to process the unstructured product comment to structured comment database. This paper chooses the feature related to product usability and uses factor analysis method to extract common factors which affect product usability. A case study on handset is conducted to demonstrate the usefulness of the proposed methodology. Experimental result shows this method can find the defect existed in product usability from user aspect and provide the reference for product design.

Key words: opinion mining, factor analysis, product usability, word similarity Web crawler, Chinese word segmentation

中图分类号: