摘要： 针对现有的移动管理系统偏重于结果管理,而不能很好进行动态管理的问题,设计一种移动商务管理系统。提出无线网络、Internet及PSTN三网融合下的系统整体组网方案,以智能手机作为移动平台,采用Socket套接字方法,实现PC平台与移动平台的跨平台通信,完成外勤人员实时定位、远程移动派工、服务流程监管、视频监控等移动管理功能。测试结果表明,该系统在较大程度上提高了企业的机动性与服务效率。

关键词: 移动商务, 定位技术, 套接字, 远程移动派工, 视频监控, 管理系统

Abstract: A mobile business management system is designed,which is based on the problem that existing mobile management weighs too heavily on the results management and cannot master dynamic process.An overall system network scheme that is based on wireless network,Internet and PSTN is presented.With the smart phone used for mobile platform and the Socket,cross-platform communications between the platform of PC and mobile phone are achieved.It also realizes functions such as real-time positioning of field staff,remote dispatching,customer service process management and visual surveillance.Through the test,it improves a very high service efficiency and enterprise mobility in the practical applications.

Key words: mobile commerce, positioning technology, socket, remote mobile dispatching, visual surveillance, management system

中图分类号: 

• TP393