摘要： 随着知识经济时代的到来，知识管理的成效已成为现代企业管理创新与发展亟待解决的重大问题。该文就所实现的软件企业知识管理的主要工具——“基于公共服务的知识管理系统”的架构和采用技术进行了探讨。该系统建立了一套完善的知识管理机制，并通过运用协同过滤聚类算法进行知识推送、运用频繁模式增长算法进行知识关联、运用本体技术进行全文检索等，使知识管理机制的循环过程得到实现。

关键词: 公共服务；知识管理机制；知识管理系统

Abstract: The 21st century is the era of knowledge economy. How to deploy KM successfully has already become the important problem. This thesis discusses the architecture of knowledge management system based on public service. The system builds a knowledge management mechanism, which uses the algorithms of K-means, FP-growth and ontology to evaluate knowledge, associate knowledge and search knowledge, and realizes the recurrence process of KM mechanism.

Key words: Public service; Knowledge management mechanism; Knowledge management system