摘要： 面向业务环境中的基础业务，以JMX 作为基础结构，提出了相应的管理准则和管理模式，生成与原有业务相关联的管理业务。以流模型为基础，以业务级约定SLA 为驱动，该业务管理结构可以实现基础业务的协作，构建复杂的合成业务，实现特定的商业应用，给出了过程拓扑结构，说明了相关商业过程管理问题。最后，给出了用于监视和控制业务的度量模型的模块化构建方法。

关键词: 业务管理；管理模式；合成业务；过程管理；过程拓扑；度量模型

Abstract: Based on JMX（Java management extensions）as Web services infrastructure, some management principles and patterns are presented to form management services relating to existing services. Based on flow model, driven by SLA (service level agreement), composition service can be constructed via acceptable substantial services for specific business goal. Through process management approaches and process topologies presented in this paper, Web services can be used as implementations of activities within a business process, and that business processes in turn can be externalized as Web services. At the end of this paper, a metric model is presented based on an associated constructing model to monitor and control services and process

Key words: Service management; Management pattern; Composition service; Process management; Process topology; Metric model