摘要： 为了适应企业业务流程的变化，并最大程度地提高企业的利润，文章从企业参考模型出发，讨论了企业建模的环境、建模的对象、企业模型的组成，给出了基于客户关系管理模型的动态企业模型，并利用基于组件对象模型的分布式技术实现了这种动态企业模型。

关键词: 动态企业模型, 客户关系管理模型, 业务过程重整

Abstract: For adapting the transformation of the business process in enterprises and improue profit at the highest level,this paper discusses the environment and object of enterprise modeling and the components of it.It also introduces the dynamic enterprise model based on CRM and realizes it by using the distributed technology based on component object model.

中图分类号: 

• TP311.52