›› 2001, Vol. 27 ›› Issue (07): 132-133.
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茅非,金连甫,陈平
发布日期:
MAO Fei, JIN Lianfu, CHEN Ping
Published:
摘要： 构建基于语音技术的呼叫中心为企业呼叫中心的未来发展提供了良好的系统构架。IP
关键词: 呼叫中心, 语音技术, IPACD
Abstract: The paper introduces the call center based on IP voice technology,which will offer a good system building to the corporation call center .
中图分类号:
TN912.3
茅非,金连甫,陈平. 构建基于IP语音技术的呼叫中心[J]. , 2001, 27(07): 132-133.
MAO Fei, JIN Lianfu, CHEN Ping. IPACDBuilding the Call Center Based on IP Voice Technology[J]. , 2001, 27(07): 132-133.
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