Abstract:
This paper introduces the application of data mining in customer segmentation of stockjobber's customer relationship management, and presents some correlative concepts,then gives a practical example.
摘要: 将数据挖掘技术应用于证券公司客户关系管理中的客户细分,阐述了相关概念,并给出了一个应用实例。
关键词:
客户关系管理,
客户细分,
数据挖掘,
聚类
CLC Number:
XIE Huanhong. Application of Data Mining in Customer Segmentation of Stockjobber's CRM[J]. , 2004, 30(S1): 565-.
谢寰红. 数据挖掘在证券公司CRM客户细分中的应用[J]. , 2004, 30(S1): 565-.